Refund and Returns Policy
Introduction
Thank you for shopping at myntro. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at myntro. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at https://www.myntro.store, you agree to the terms along with our Privacy Policy.
Refunds and Returns
Digital Products
Given the nature of digital goods, we generally do not issue refunds for digital products once the order is confirmed and the product is sent. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
Physical Products
We accept returns and provide refunds for physical products under the following conditions:
- The product must be in its original condition
- The product must be in the original packaging
- You must provide the receipt or proof of purchase
To initiate a return, please contact us at [email protected] or +1 (323) 651-8337within 14 days of receiving your order.
Shipping and Handling
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Contact Information
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected]
- By phone: +1 (323) 651-8337
- By mail: 3568 Northwest Lincoln Drive, Los Angeles, California 90091, United States